Collecting Invoice Payments
Collecting regular customer payments can be time-consuming and costly. Bill payment is also a key component in driving customer satisfaction. Increasing customer convenience through networks and alternative methods of payments is a significant part of this.
Postbillpay is Australia Post's convenient, flexible and cost-effective bill payment / revenue collection service for businesses that receive more than 5000 payments annually. More than 600 organisations have opted to use the Postbillpay service. As well as leveraging from our trusted name and reputation, they also have access to one of the most convenient physical retail networks in Australia, with more than 4,000 outlets, of which around 2,500 are in rural and remote areas.
Postbillpay provides three convenient payment channels:
- In person at any Australia Post outlet
- By phone
- On the internet
Benefits of Postbillpay
- Gives your customers a payment service which is easy to use and which can be accessed from almost anywhere in Australia.
- Allows your customers to choose their payment method (cash, cheque, EFTPOS, or credit card*) and to pay multiple bills from different billers at the same time and place.
- Since data will always be provided back to your business in one simple file for multiple payment channels, the administrative effort to process and record payments can be dramatically reduced.
- The fee structure is simple and transparent.
- There's a reduced need to carry cash on the office premises, and banking is simplified.
More Information
* You may choose not to offer your customers some of the payment methods.
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